Quick Answer: What Is Purchase Protection On American Express?

How does Amex warranty work?

Amex matches the original warranty if shorter than 2 years, and adds 2 years to any original warranty of between 2 and 5 years.

Amex’s extended warranty covers cardholders for up to $10,000 per item and $50,000 per year.

Amex will pay to repair or replace an item, whichever is less expensive..

Does Amex cover eBay purchases?

Are eBay purchases covered? I have seen multiple people post on the forum asking “Does AmEx Return Protection cover eBay or Craiglist? Well for starters, the program only covers “like new” items, so that would automatically exclude any used items being sold through those websites.

Does Amex purchase protection cover lost items?

Amex Platinum purchase protection insures items bought with an Amex Platinum card up to $10,000 per incident and $50,000 per year. If an eligible item is lost, broken, or stolen within 120 days of the purchase date, Amex may reimburse its value. Authorized users are also covered, as long as they’re U.S. residents.

What is purchase protection on a credit card?

Purchase protection can help you replace items bought with your credit card if they are stolen, damaged or, in some cases, lost. As long as the item qualifies, your stolen or damaged merchandise may be repaired or replaced, or you may receive reimbursement for the purchase price. But not all cards offer this perk.

What happens if you dispute a charge?

The credit card company can decide you owe the disputed amount when there’s a disagreement between you and a merchant over a charge you agreed to. But in a case where you didn’t authorize the charge, there is more protection available for you.

How does Amex return protection work?

Another coverage benefit that can provide peace of mind is Amex return protection. If you try to return an item within 90 days of purchase and the merchant won’t accept it, American Express will take it back instead – and reimburse you up to $300 per claim and $1,000 per card per year (based on the year of purchase).

Which Amex card has return protection?

Starting January 1, 2020, these will be the only cards to offer return protection: Consumer cards: The Platinum Card® from American Express. Hilton Honors American Express Aspire Card.

How do I use Amex purchase protection?

You must file a claim within 90 days of your original purchase at www.AmericanExpress.com/onlineclaim or by calling 1-800-297-8019. You’ll be asked for a copy of the receipt and your Amex purchase record. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved.

Does Amex have section 75 protection?

American Express charge cards are not covered – including the The Platinum Card. However, Amex chooses to voluntarily match Section 75 protection although it is not legally obliged to. Section 75 only applies if you paid directly.

Does Amex Gold have purchase protection?

With the Amex Gold Card, you can qualify for the exact same level of coverage as you get with American Express Platinum purchase protection. You’ll get $10,000 in coverage per covered purchase within 90 days of when the purchase is made.

Can AMEX reverse a payment?

If you made a payment for today’s date, you may be able to cancel the payment through your online account. Just look for the payment you’d like to cancel. If it says “Processing,” you may be able cancel your payment. Click the payment to expand the details and then click “Cancel Payment.”

What happens if you overpay your Amex?

If you overpay your credit card your account’s balance will go negative. That means that the card company owes you money, rather than you owing the card company money.

What is Amex purchase protection?

At-A-Glance. Purchase Protection is a benefit included at no additional cost on most U.S. American Express Cards. It may help cover items that are damaged or stolen for up to 90 days after you make a Covered Eligible Purchase using your Eligible Card.

How do I get my money back from American Express?

How do I request a refund of a credit balance? You can request a refund for an overpayment through your online account. After you choose the account you made the payment to, select “Open a Payment Dispute,” then choose “I have a credit balance on my account” and click “Continue.”

Which credit card has the best purchase protection?

Comparing the best credit cards for purchase protectionCardMaximum coverage amountAnnual feeInk Business Cash Credit Card$10,000 per claim$0Blue Cash Everyday Card from American Express$1,000 per item (or $500 per event for natural disasters)$0 (see rates & fees)Chase Freedom$500 per claim$02 more rows•Mar 19, 2020